We are a Charitable Trust [under the name of Christchurch Peoples Resource Centre] that was incorporated in 1995 to develop projects that come out of and meet the needs of low-income people. Our only objective is the well-being of low income people.

Although we work with a wide range of different groups, we are not connected with or controlled by any other organisation or Government Department.

We have a strong commitment to social justice and a fair society and are part of a network of similar organisations. Our aim is to help people survive in a society where it is increasingly difficult to do so.

Where we came from:

Our organisation has had 20 years experience of working on low income issues and is expert in welfare law and Work & Income policies and processes.
Our staff are derived from our client group so have considerable personal experience of the benefit system. Over the years, many have come to BAS for help and stayed on as staff or volunteers. Beneficiary Advisory Service gives beneficiaries information about the benefit system and therefore an opportunity to gain knowledge.

What we do:

BAS provides information, support, advice and advocacy to those on a benefit or a low income. We provide this support where issues arise with Work and Income. We can also provide some limited support for other organisations such as Studylink and ACC. Our assistance can include dealing with Benefit Reviews, Appeals and Fraud investigations.

Who we are:

Our staff come from a variety of different backgrounds and have a wide amount of knowledge of the welfare system and can apply this promptly and efficiently for the benefit of our clients.

Who we help:

The welfare system is constantly changing and many people’s experience is that they do not get the help they need, even if they are desperate; some don’t even know they can seek assistance. Many people are now on benefits who have never had to rely on them before and don’t know where to start. Some people feel so crushed by the system, they need help to continue.

Your Rights:

Apart from general entitlements, many people are unaware of their rights in the system, such as how to challenge a decision or how you should be treated. Not only can we help you know what your rights are, but can help you ensure you get the treatment you deserve.

If you are having problems with W&I and don’t know who to turn to, ASK BAS